Jeffrey, yes, "friction" is a great concept.
Karl von Clausewitz, the great Prussian general at the time of the Napoleonic wars, wrote the classic [i]On War[/i], the first modern study of warfare. In it he distinctly analyzes "friction."
He puts it this way. The commander orders an attack at 9 a.m. However, his message does not get there until 8:45 a.m., and the bugler who signals the attack in the old days here cannot find his bugle!
You get the picture. From the time of giving an order to having it executed all kinds of variables intervene, interfere to slow down, distort the planned action.
Yes, friction abounds in all human affairs, not just military operations.
Plan for it.
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